Exchanges and returns
The product should be returned to us in its original condition. That means, undamaged and unopened packaging. We cannot accept the return of a product that is not in its original condition and it will be sent back to the customer without the possibility to return it or receive a refund.
Inform us within 8 days of taking delivery by sending an email to our customer service in which you let us know that you are returning the order or part of the order and possibly the product you would like to receive instead. If you would like a refund, please include your bank account number and clearly state the account holder’s name and town. As soon as everything is fully received we will refund you within 14 days.
The shipping of the return is at your own cost.
How can I return?
You can send your parcels to:
Over De Kelders 8
8911 JE Leeuwarden